Refund policy
Store credit within 10 days works. Most small shops give 14 to 30 days, but 10 is fine as long as it’s clearly stated. Here are both policies, ready to paste into Settings → Policies.
Return and refund policy
We want you to love your Ridgeline gear! If something isn’t quite right, you can return it within 10 days of delivery for store credit. We don’t offer cash refunds.
To be eligible, items must be:
- Unworn and unwashed
- In their original condition
How to start a return: Email us at delaneyuhlenkott@gmail.com with your order number and the item you’d like to return. We’ll reply with our return address.
Return shipping is the customer’s responsibility and isn’t refunded. We recommend a trackable shipping method, since we can’t be responsible for returns lost in the mail.
Once we receive and check your return, we’ll email your store credit within a few business days.
Damaged or wrong item? Email us within 10 days of delivery with a photo and we’ll make it right.